Privacy Policy

Last Updated: December 29, 2025

PolarStakes ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application (the "Services").

This policy is drafted in compliance with the Data Protection Act, 2012 (Act 843) of the Republic of Ghana.

1. Information We Collect

1.1 Personal Data

We may collect personal identification information that you voluntarily provide to us when you register or interact with the Services:

  • Identity Data: Username, email address (via Google Auth or manual entry), and profile picture.
  • Google Account Data: If you log in using Google, we access your email address, name, and profile picture as permitted by your Google permissions.

1.2 Financial Data

To facilitate betting and payments, we collect:

  • Wallet Information: Public cryptocurrency wallet addresses (e.g., BEP20 addresses) for deposits and withdrawals.
  • Transaction History: Records of deposits, withdrawals, and bets placed on the platform.
  • Balance Data: Encrypted records of your platform wallet balance.

1.3 Usage & Technical Data

We automatically collect certain information when you access the Services:

  • Log Data: IP address, browser type, operating system, access times, and pages viewed. (Note: IP addresses are logged for security and admin auditing).
  • Activity Data: Betting history, market creation, comments, and disputes raised.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Provision: To create and manage your account, process bets, and facilitate crypto transactions.
  • Communication: To send you administrative information, such as updates to terms, dispute notifications, or security alerts.
  • Security: To detect and prevent fraud, spam (e.g., "Submission Flagging"), and unauthorized access (e.g., monitoring admin login locations).
  • Legal Compliance: To comply with applicable laws and regulations in Ghana, including anti-money laundering (AML) requirements.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

3.1 Service Providers

  • Blockchain Infrastructure: We use third-party services (e.g., Alchemy) to interact with the blockchain. While your personal identity is not directly sent, transaction data is public on the blockchain.
  • Cloud Infrastructure: We use cloud providers (e.g., Google Cloud, Railway) to host our data securely.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or the Data Protection Commission of Ghana).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption: User wallet balances are encrypted at rest.
  • Access Control: Strict role-based access for administrators.
  • 2FA: Two-Factor Authentication options to secure user accounts.

However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Protection Rights (Ghana)

Under the Data Protection Act, 2012 (Act 843), you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data ("Right to be Forgotten"), subject to our legal obligations to retain certain financial records.
  • Objection: Object to our processing of your personal data for direct marketing purposes.

To exercise these rights, please contact us at support@predix.market.

6. Retention of Data

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Financial transaction records may be retained for a longer period as required by tax and accounting laws.

7. Third-Party Websites

The Services may contain links to third-party websites or services (e.g., official sources for market resolution). We are not responsible for the privacy practices or content of these third-party sites.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Data Protection Officer

PolarStakes

Accra, Ghana

support@predix.market